Management Skills

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For further information, please call 0216 641 40 88. * Mandatory Fields

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This is the ideal training for managers, supervisors, team leaders or for those anticipating promotion to those roles. It offers a solid, structured grounding in the fundamental skill sets you need to operate effectively in a management position.

  • The areas covered are:
  • Setting and agreeing outcomes
  • Development planning
  • Effective communication
  • Communicating assertively
  • Persuasion and influence
  • Conflict and confrontation
  • Non verbal Communication
  • How to assess performance fairly
  • Performance review
  • Motivating Individuals
  • Delegation and how to use effectively
  • Selecting and building teams
  • Interpersonal skills and trust
  • How to manage difficult situations in teams
  • Developing team morale